Your privacy matters to us. This Privacy Policy explains how olbet collects, uses, stores, and protects your personal information when you use our platform.
olbet ("we," "us," "our," or "olbet") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our gaming services (collectively, the "Platform").
This Privacy Policy applies to all users of the olbet Platform, including visitors, registered members, and any other persons who access or use our Services. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
olbet operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection laws and regulations. We are committed to maintaining the highest standards of data protection and privacy for all our users in the Philippines and beyond.
Important: This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. Together, these documents govern your use of the olbet Platform.
When you register an account with olbet, we collect personal information that you voluntarily provide to us. This information is necessary to create and maintain your account, process transactions, and provide our Services. The personal information we collect includes:
When you access and use the olbet Platform, we automatically collect certain information about your device and usage patterns. This information helps us improve our Services, detect fraud, and ensure platform security. Automatically collected information includes:
We may receive information about you from third-party sources, including payment processors, identity verification services, fraud prevention agencies, and marketing partners. This information is used to verify your identity, prevent fraud, and improve our Services.
KYC Requirement: As a licensed gaming operator, olbet is legally required to verify the identity of all users. Failure to provide accurate information or complete the verification process may result in account suspension or closure.
olbet uses the personal information we collect for various purposes related to providing, maintaining, and improving our Services. The legal bases for processing your data include contractual necessity, legal obligations, legitimate interests, and your consent. We use your information for the following purposes:
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails, adjusting your account settings, or contacting customer support. Please note that you cannot opt out of transactional or service-related communications.
olbet does not sell your personal information to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:
We share your information with third-party service providers who perform services on our behalf, including payment processors (GCash, PayMaya, banks), identity verification services, cloud hosting providers, customer support platforms, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information to government authorities, law enforcement agencies, regulators, and courts when required by law or when we believe disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure public safety.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.
We may share your information with third parties when you have given us explicit consent to do so, such as when you participate in third-party promotions or connect your account to external services.
olbet takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
Security Tip: Enable two-factor authentication, use a strong unique password, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact us immediately.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and collect information about how the site is used.
olbet uses the following types of cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of the Platform may not function properly. For more information about managing cookies, please refer to your browser's help documentation.
Under the Philippine Data Privacy Act and other applicable laws, you have certain rights regarding your personal information. olbet respects these rights and provides mechanisms for you to exercise them:
You have the right to request access to the personal information we hold about you. You can view and update most of your information through your account settings. For additional information, please contact our Data Protection Officer.
You have the right to request correction of inaccurate or incomplete personal information. You can update your information through your account settings or by contacting customer support.
You have the right to request deletion of your personal information in certain circumstances. However, we may be required to retain certain information for legal, regulatory, or legitimate business purposes (such as fraud prevention and financial record-keeping).
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider.
You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. You can opt out of marketing communications at any time.
Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. Please note that we may need to verify your identity before processing your request.
olbet retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it is used:
After the retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention and deletion policies.
olbet primarily operates in the Philippines and stores data within the country. However, some of our service providers and partners may be located outside the Philippines, which may result in your personal information being transferred to, stored in, or processed in other countries.
When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
By using the olbet Platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines for the purposes described in this Privacy Policy.
The olbet Platform is not intended for use by individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you are under 21, you must not use the Platform or provide any personal information to us.
If we become aware that we have collected personal information from a person under 21 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a person under 21, please contact us immediately at [email protected].
Parents and guardians are encouraged to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information on the olbet Platform without permission.
Age Restriction: You must be at least 21 years old to use olbet. Underage gambling is illegal and strictly prohibited. Accounts found to belong to individuals under 21 will be immediately closed and all funds forfeited.
olbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page.
If we make material changes to this Privacy Policy that significantly affect your rights or how we use your personal information, we will notify you by email (to the email address associated with your account) or by posting a prominent notice on the Platform before the changes take effect.
Your continued use of the olbet Platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
For formal complaints or concerns about how we handle your personal information, you may also contact the National Privacy Commission of the Philippines:
olbet is committed to protecting your privacy through transparency, security, and respect for your rights.
We never sell your personal information to third parties. Your data is yours, and we respect that.
All data is encrypted using SSL/TLS protocols. We employ industry-leading security measures to protect your information.
We clearly explain what data we collect, why we collect it, and how we use it. No hidden practices.
You have the right to access, correct, delete, or export your data at any time. Your privacy, your choice.
Have questions about how we handle your data? Our Data Protection Officer and customer support team are ready to assist you with any privacy-related concerns.
Your privacy is protected by Philippine Data Privacy Act of 2012 (RA 10173) and international standards.